The live event has ended. Recording is now available to stream.
PDH/CM Credits: 1.5
To receive PDH/CM credits, please complete the associated evaluation linked here. Once completed, your certificate will appear in your ITE Learning Hub account.
This week's sessions are sponsored by
This session is sponsored by
Traffic or transportation management centers (TMC) are the heart of operations for most transportation agencies. Public safety answering points (PSAP) are the communication centers for public safety response agencies, receiving 911 calls, dispatching responders and resources, and monitoring incident communications. The TMC and PSAP functions together provide communications, data, resources, and situational awareness functions for traffic incidents, but there is usually minimal coordination and integration of these centers in ways that can enhance and support effective incident response. This session will discuss opportunities for integrating TMCs and PSAPs, examples of integration initiatives, and the benefits and challenges of integration.
- At the conclusion of this session, attendees will know the benefits from faster notification of incidents which in turn results in improved incident response and clearance.
- List the benefits of reduced workload and time to complete tasks through automation, while enhancing situational awareness.
- Recall benefits of having enhanced access to valuable resources and improved communications and coordination with all stakeholders.
Moderator: Eddie Reyes, Director, Prince William County (Virginia) 9-1-1
- Eddie Reyes, Director, Prince William County 9-1-1, Woodbridge, Virginia
- Pat Noyes, Principal, Pat Noyes & Associates, Boulder, Colorado
- John McClellan, Freeway Operations Supervisor, Minnesota Department of Transportation, St. Paul, Minnesota
- Athena Hutchins, P.E., F.ASCE, Executive Director, Niagara International Transportation Technology Coalition, Buffalo, New York