Skip to main content

Critical Data Integration Between PSAPs and TMCs (NRITS)

Thank you

The live event has ended. Recording is now available to stream. 

PDH/CM Credits: 1.5

To receive PDH/CM credits, please complete the associated evaluation linked here. Once completed, your certificate will appear in your ITE Learning Hub account.

This week's sessions are sponsored by

This session is sponsored by


Traffic or transportation management centers (TMC) are the heart of operations for most transportation agencies. Public safety answering points (PSAP) are the communication centers for public safety response agencies, receiving 911 calls, dispatching responders and resources, and monitoring incident communications. The TMC and PSAP functions together provide communications, data, resources, and situational awareness functions for traffic incidents, but there is usually minimal coordination and integration of these centers in ways that can enhance and support effective incident response. This session will discuss opportunities for integrating TMCs and PSAPs, examples of integration initiatives, and the benefits and challenges of integration.

Learning Objectives:

  • At the conclusion of this session, attendees will know the benefits from faster notification of incidents which in turn results in improved incident response and clearance.
  • List the benefits of reduced workload and time to complete tasks through automation, while enhancing situational awareness.
  • Recall benefits of having enhanced access to valuable resources and improved communications and coordination with all stakeholders.

Moderator: Eddie Reyes, Director, Prince William County (Virginia) 9-1-1

Speakers:
  • Eddie Reyes, Director, Prince William County 9-1-1, Woodbridge, Virginia
  • Pat Noyes, Principal, Pat Noyes & Associates, Boulder, Colorado
  • John McClellan, Freeway Operations Supervisor, Minnesota Department of Transportation, St. Paul, Minnesota
  • Athena Hutchins, P.E., F.ASCE, Executive Director, Niagara International Transportation Technology Coalition, Buffalo, New York

Contributors

  • Moderator: Eddie Reyes, Director, Prince William County (Virginia) 9-1-1

  • Pat Noyes, Principal, Pat Noyes & Associates, Boulder, Colorado

    Pat Noyes is a transportation engineer, EMT and retired firefighter. She serves as the Technical Editor for US DOT’s ITS ePrimer and supports the Transportation Safety Advancement Group (TSAG) under the direction of US DOT JPO and ITE. Pat has presented numerous webinars and workshops on transportation systems management and operations and emergency transportation operations. Pat served as the Secretary for the TRB Regional TSMO Committee and is a past ITE International Director and Chair of the ITE Coordinating Council.

  • John McClellan, Freeway Operations Supervisor, Minnesota Department of Transportation, St. Paul, Minnesota

    John McClellan is the Freeway Operations Supervisor at MNDOT’s Regional Transportation Management Center (RTMC). John has worked for the DOT since 2002. John’s group is responsible for monitoring 1,000 Metro freeway traffic cameras; locating incidents, deploying overhead signs, coordinating response with State Patrol and dispatching the Freeway Incident Response Safety Team (FIRST). John is a regular presenter to first responders on highway safety and emergency traffic control.

  • Athena Hutchins, P.E., F.ASCE, Executive Director, Niagara International Transportation Technology Coalition, Buffalo, New York

    Athena Hutchins is the Executive Director of the Niagara International Transportation Technology Coalition (NITTEC) providing overall leadership and management responsibilities for the multi-agency international coalition of transportation entities in Western New York and Southern Ontario. As director of the Coalition, Athena is responsible for multi-agency Intelligent Transportation Systems (ITS) operations and technology deployment, information dissemination, standards development, incident management, and regional collaboration across international boundaries.
    Athena’s professional career includes more than twenty years of working in transportation consulting on both the international and regional levels. Athena’s previous experience in design, construction and management for many modes of transportation includes intelligent transportation systems, toll plaza and public transportation.
    Athena Hutchins is a Licensed New York State Professional Engineer with a Bachelor of Science degree in Civil Engineering from the University at Buffalo.
    Athena’s professional affiliations include the American Society of Civil Engineers (ASCE), WTS International, Intelligent Transportation Society of New York (ITS-NY) and Canada (ITS Canada). Athena is currently serving as a member of the Board of Directors for ITS-NY and a member of the Transportation Research Board Freeway Operations Committee and Regional Transportation Systems Management and Operations Committee.

July 22, 2021
Thu 4:00 PM EDT

Duration 1H 30M

This live web event has ended.

You can access this item by buying entire course

Buy entire course:

Support for ITE 2021 Annual Meeting