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Complete Streets in Rural Communities and Small Towns

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The live event has ended. Recording now available to view on-demand.

This webinar is led by ITE Complete Streets Council.

To learn how to register and see more information about the webinar including PDH credit certificate fees, please view the webinar course page here.

Webinar Description:

Close to 2,000 jurisdictions across North America have adopted Complete Streets Policies and are rebuilding streets to promote safety for all users and to improve accessibility and create a more equitable roadway system. As practitioners look to implement these policies across a range of settings, much of the available precedent source material has focused on larger urban areas.

This webinar will acknowledge the innovative work occurring in rural and smaller communities and will provide relevant case studies spanning from a town of 2,600 population to small college towns and medium sized cities. The subject experts will report on a variety of strategies that were employed to move from policy guidance to design and implementation and will describe the strategies that led to project success.

Learning Objectives:

  • Learn how to balance the needs for all users with the unique constraints of the corridors.
  • Acquire strategies to successfully engage the community to develop stakeholder consensus.
  • Understand the benefits of design models that are inclusive of all modes.
  • Identify the safety guidelines and objectives that underscore the basis for Complete Streets designs.

The webinar recording will be made available on-demand it will have a shelf life of 60 days to register before it is archived. Participants are able to purchase and retrieve their PDH credit certificate until their access to the content expires. After the content expires and goes into archive, the PDH credit certificate opportunity is forfeited.


  • Moderator: Natalie Chyba, Associate | Fehr & Peers | Los Angeles, CA, United States

    Natalie Chyba is an Associate in Fehr & Peers’s Los Angeles office, where she has supported numerous clients with multimodal transportation planning projects. Natalie is the incoming chair of the ITE Complete Streets Council and led the Council’s development of Centering Transit and Pedestrian Safety in Quick Build Projects, a practitioners’ guide to the steps and partnerships necessary to integrate transit travel time and reliability improvements as well as benefits for pedestrian and bicycle safety and accessibility.

  • Josué A. Plúguez, Transportation Specialist | Federal Highway Administration | Washington, DC, United States

    Josué A. Plúguez is a Transportation Specialist with the Federal Highway Administration and serves as the Complete Streets Coordinator within the Office of Safety. In this role, he works with State, local, and Tribal transportation agencies to implement the Complete Streets design model as they plan, develop, and operate streets and networks that prioritize safety, comfort, and connectivity for everyone who uses the street network. Josué facilitates a multimodal working group focused on advancing technical capacity, data collection, programmatic and policy guidance, research, and communications. He has 16 years of experience working in design, safety, operations, and project delivery capacities for FHWA.

  • Darlene Heller, AICP, Director of Planning and Zoning | City of Bethlehem, PA | Bethlehem, PA, United States

    Darlene Heller, AICP is currently the Director of Planning and Zoning for the City of Bethlehem, where she has supported many projects related to walkability, traffic safety, bicycle infrastructure and enhanced design of the public realm. She has over 25 years of experience in Urban Planning and has been working in Bethlehem since 2000. Planning projects completed during Darlene’s tenure with Bethlehem include BethConnects: A Trail Feasibility Study, the South Bethlehem Greenway Master Plan, The City Livable: Modest Proposals for a Walkable Downtown and the Broad Street Active Transportation Plan. Bethlehem continues to incorporate livability, walkability, sustainability and quality of life into all off its ongoing initiatives.

  • Kevin Nelson, P.E., Project Manager & Senior Design Engineer | KLJ Engineering | Rochester, MN, United States

    Kevin is a project manager and senior design lead specializing in highway improvement projects with more than 15 years of experience. He has focused and his career on urban reconstruction projects that require balancing the needs for all users with the unique constraints of the corridors. Kevin’s background encompassing both design and construction experience, and his years in the field aid in his understanding of constructability and project development. He has filled many roles on design projects including preliminary and final highway design, traffic control, ADA design, utility coordination, signing, striping, and lighting.

  • Jeff Whitacre, P.E., Vice President | Kimley-Horn and Associates, Inc. | Arlington, TX, United States

    Jeff is a Vice-President with Kimley-Horn and has with 20 years of experience in transportation planning and design. He has focused on being the expert in planning transportation systems for all and has developed plans for some of Texas’ largest cities such as San Antonio, Austin, Dallas, and Fort Worth, to medium-sized cities such as Lubbock, Amarillo, Pflugerville, McKinney, and Odessa to small and rural cities and counties such as Fate, Anna, Seguin, Burleson, Kerrville, and Wise County. His planning expertise across Texas has led him to be a leader in transportation innovation. Jeff’s passion is to move game-changing transportation projects from a creative vision to reality. Jeff is unique in that he is extremely talented at both developing innovative plans, and then leading their design and implementation. He recently completed developing the City of Austin’s Transportation criteria manual that focused on safety and accommodating all users.

April 18, 2024
Thu 2:00 PM EDT

Duration 1H 30M

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