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Crashes and their outcomes are complex events involving the highway, driver, and environmental factors. A successful highway safety improvement program must an organized process for identification of problems, analysis of problems, development of alternative solutions, application of the solutions, and evaluation of the outcome of the improvements. This module includes a discussion of techniques for using crash data to identify high hazard locations, analysis of crash patterns, identification of appropriate countermeasures, and evaluation of the effectiveness of improvements. Because, the threat of lawsuits may adversely influence safety program decisions and actions, this module also includes a discussion of principles of legal liability.

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