Thank you This live web event has ended. Thank you for attending. Contributors Greg Jones Mr. Jones has been with the Federal Highway Administration since 1984. He has been a member of the FHWA Resource Center since 1999. In 2006 Mr. Jones also accepted a dual appointment as a member of the FHWA Headquarters’ Office of Operations. As a member of the Operations Technical Support Team, Mr. Jones provides national technical support in Active Transportation and Demand Management, Managed Lanes, Freeway Management, and FHWA Lead for the Hurricane Evacuation Liaison Team (Managed Jointly with FEMA).Mr. Jones is a member of the Transportation Research Board’s High Occupancy Vehicle/Managed Lane Committee. He is chair of the TRB Freeway Management and Operations Handbook subcommittee. He is also is active participant on the Freeway Operations Committee and the Active Traffic Management subcommittee. Nancy Dutta Nancy Dutta is a PhD student in the department of Civil and Environmental Engineering at University of Virginia. She received her Master's degree in Civil Engineering from University of Massachusetts-Amherst in 2011. Before commencing her PhD at UVA, Nancy worked as a “Traffic Engineer” in Binghamton Metropolitan Transportation Study in upstate NY. Her research interest is in the area of traffic safety and operations. Stephanie Palmer, PE Stephanie Palmer is the region’s Traffic Safety and Operations Engineer for the Michigan Department of Transportation (MDOT), University Region. She received her Bachelors of Science and her Masters of Science degrees in Civil Engineering from Michigan State University and is a registered professional engineer in Michigan. Over the past 20 years, Stephanie has worked in both the private and public sector, specializing in traffic engineering and operations. In 2005, she joined MDOT where she is the region’s lead traffic engineer responsible for traffic safety, signal operation and maintenance, Intelligent Transportation Systems (ITS), and work zone operations. Recently, she was the project manager for the Active Traffic Management (ATM) system for the US-23 Flex Route project in Ann Arbor, the state’s first ATM which involves dynamic lane and shoulder use, a queue warning system and a variable speed advisory system. Vinh Q. Dang Mr. Vinh Dang (firstname.lastname@example.org) is the Freeway Operation Engineer at Washington State Department of Transportation-Northwest Region. Since 2000, Vinh has managed the freeway operation program where he has worked with multiple teams to operate the Region’s TMC and to deploy numerous advance ITS systems and strategies for transportation and traffic management. Vinh is a graduate of the Portland State University with degree in civil engineering and has worked for WSDOT in various capacities for more than 30 years.