Description
As digital commerce continues to grow at an exponential pace, merchants are quickly adapting their online and mobile channels to deliver a seamless purchase and payments experience to customers. Different merchants depend on different payments provider(s) to implement these operating frameworks for the remote digital environment, leading to varying checkout processes, forms of payments and security protocols being made available to customers. EMVCo has proposed a draft SRC specification with the objective being to facilitate a positive online buying experience for customers while reducing friction and card abandonment.
This educational webinar will provide an overview of the latest SRC specifications and the broad remit for the different players in the ecosystem (merchants, acquirers, networks and issuers). Using customer use cases, we will highlight what SRC might mean to different merchants, including those that currently have a comprehensive digital offering and are contemplating a transition to SRC, and those that are in the early stages of their digital commerce journey. We will also touch upon key considerations for merchants to move to SRC, including high level implementation requirements, and any information that remains outstanding that would need to be addressed in order to fully educate merchants on their choice of SRC implementation.
Contributors
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Beth Costa | Partner - Oliver Wyman
Beth Costa is a payments industry veteran with experience as both a payments consultant and an industry practitioner. She is a Partner in Oliver Wyman’s Payments Practice, and prior to joining Oliver Wyman; Beth served as Chief Product Officer and Chief Strategy Officer at MCX, a mobile commerce and payments company owned by major U.S. retailers. Beth specializes in providing a holistic payments view, evaluating opportunities and challenges from every angle – whether merchant or corporate, issuer, processor, network, or the consumer experience. She is an expert in payments and digital commerce solutions, including credit, debit, prepaid, ACH, e-commerce, m-commerce, loyalty and rewards. Beth holds an M.S. in Statistics and a B.S. in Applied Mathematics, both from Carnegie Mellon University.
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Trent Addington | Sr. Director, Emerging Payments - Walmart
Trent joined Walmart in July 2017 where is responsible for payment acceptance across ecommerce and mobile channels, including working closely with acquired affiliates. Trent began his career at First Data, supporting the Walmart account in Bentonville. He later went on to manage First Data’s acquiring relationships with Bank of America and Home Depot before leaving the supplier community to join Best Buy’s payment acceptance team, which led him back home to Walmart. Trent has served on a number of industry boards and committees focused on the merchant’s perspective. He has a Bachelor of Science from the University of Arkansas and resides in Rogers, AR with his wife and three boys. Trent’s favorite hobbies include hunting, fishing, and motorsports.
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Manish Nathwani | Sr. VP, Product Development - SHAZAM
Manish serves as a key contributor to the vision of SHAZAM's electronic payments products & services. He and his teams develop products to enhance SHAZAM's core strengths and introduce new products into the marketplace to help its clients succeed. In his 14 years at SHAZAM, Manish has worked as a senior engineer / consultant, information technology (IT) technical lead, director of architecture leading to his current position of leading SHAZAM’s enterprise products & services. Manish has more than 25 years of experience in the electronic payments industry, primarily building enterprise-strength, high-performance online authorization systems. He has experience in POS, ATM, acquirer and issuer processing, as well as leading and emerging technologies such as EMV, contactless and tokenization, mobile and payments based on IoT devices.
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Steve Cole | Sr. Product Manager, Security Products & EMV - FIS
Steve Cole is a Senior Product Manager, Security Products and EMV at Worldpay from FIS (NYSE:FIS), a leading provider of payment processing services and related technology solutions for merchants and financial institutions of all sizes. In this role, he is responsible for product development of the EMV program for Worldpay’s merchant customers and assisting merchants and Worldpay’s software partners with navigating the EMV certification process. Steve has been with Worldpay from FIS since 2005 and has held various positions in project and product management with a focus on the merchant acquiring line of business. He is active in the U.S. Payments Forum and participates as a business and technical associate at EMVCo.