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The Evolution of Fraud and the Customer Experience


The Seventh Edition of Forter’s Fraud Attack Index exposes current fraud patterns along a variety of industries in an effort to help merchants better understand the current e-commerce climate, the methods by which fraudsters are attacking, and to help businesses prepare for fraud and forms of abuse they may be likely to encounter in the coming months and year. With Forter’s over $140 billion in processed e-commerce transactions, this edition of the Fraud Attack Index encapsulates the most extensive research ever conducted in this field.

Interested in learning how your industry may be impacted and which fraud attack methods are on the rise? Join Forter COO Colin Sims to discuss some of the report’s highlights.

In this webinar you will:

  1. Learn about the industries hit hardest by fraud this year
  2. Understand the rising sophistication in fraudster methods of attack and how to better protect your business against them
  3. Explore the new norms in customer experience offerings and how fraudsters are finding new avenues for fraud 


  • Colin Sims | COO - Forter

    Colin Sims worked in a variety of divisions of investment banks on Wall Street for ten years before pursuing a career in the tech industry, first as CFO of, then COO of, followed by his current position as COO of Forter. Colin holds a B.S. in Mechanical Engineering, summa cum laude, from Vanderbilt University.