After the buying frenzy of the holidays is over, many merchants see their chargebacks increase significantly over the next few months due to the lag in reporting and the chargeback process. This can be a nightmare and dramatically affect profitability and customer satisfaction if not managed well.
The first step in properly managing and reducing chargebacks is to understand where they are coming from and what is causing them.
This webinar will review:
- The top three sources of chargebacks.
- Best practices for handling and reducing chargebacks from each source.
- Tips and tools for reducing chargebacks and disputing to win.
- Payments Managers
- Chargeback Managers
- Finance Mangers
- Customer Support/Success Managers