2021 Annual Conference and Tech Forum | Merchant Advisory Group

2021 Annual Conference and Tech Forum

24 Presentations 0 Sections

The MAG 2021 Annual Conference and Tech Forum was held virtually and in-person between September 8-22 . The Annual Conference and Tech Forum brought together key stakeholders in the payments ecosystem and focused on the latest in payments technology.

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Education Session: A Taste of Merchant Payments 101

Presentation: Rene Pelegero | President & Managing Director - RPGC Group LLC, 55 min 7 sec

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Keynote: Women in Payments Technology

Presentation: Beth Provenzano | VP, Public Affairs - Merchant Advisory Group, Donna Steele-Ponder|Sr. Director of Restaurant Engagement Platforms & Payment Systems - McDonald's Corporation , Jess Turner | Executive Vice President, New Digital Infrastructure and Fintech - Mastercard, Christine Cooper |Group Product Lead - Square, 46 min 26 sec

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MAG Studio: Fraud Prevention & Chargeback Management

Presentation: Elad Cohen | VP Data Science & Research - Riskified, Pallavi Kuppa-Apte | Chief Operating Officer - Chargehound, 49 min 16 sec

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Customer Experience: New Technologies in Payment Acceptance

Presentation: Marian Orr | CEO - American CryptoFed, Jonathan Archer | Director of Communications - American CryptoFed, Judy Nguyen | Vice President of Network Product Development and Management - American Express , Marc Black | VP, Chief Information Security Officer - Kohl's Department Stores, 42 min 13 sec

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Security: Global Tokenization Decision

Presentation: Michael Botts | Senior Directory of Data Security Engineering - Walmart , Justin Simpson |IT Security Director - Walmart, Valeri Vanourek | Director, Digital Payments - Discover Global Network, 35 min 0 sec

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Managing a Complex Development Roadmap

Presentation: Robert Savage | Director, Tech Engagement - Merchant Advisory Group, Brandon Screen | Sr. Manager, Product - Payments - T-Mobile , 44 min 23 sec

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Ransomware – Partnering with Security Experts to Protect your Payment Data and Platform

Presentation: Max Alexander | Vice President of Cyber Incident Response Planning - J.P. Morgan , 61 min 5 sec

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Modernization: Power of Realtime Data Analytics

Presentation: Mika Nishiya | Head of US Data - Adyen, 45 min 10 sec

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Keynote: How Digital is Reshaping the Consumer Experience

Presentation: Sorin Hilgen | SVP & CIO (US) - EG America, Mark Hursh | Senior Director of Digital Customer Products - Southwest Airlines, Matt Bringewatt | Executive Director - J.P. Morgan , Stephanie Meltzer-Paul | SVP of Digital Guest Experience - Inspire Brands, Jody Kalmbach | Vice President of Product Experience - The Kroger Co., 46 min 16 sec

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Women in Retail & Payments

Presentation: Kathy Hanna | Vice President, Payments Acceptance and Services - The Kroger Co., Jamie Landheer | Senior Vice President - FIS/NYCE, Amy Parsons | Senior Vice President - Discover Global Network, Kothai Senthil | VP, Head of Payments - Albertsons Companies, Maria Smith | VP, Payments & Financial Services - Walgreens, 57 min 48 sec

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Next Generation of Payments Professionals

Presentation: Beth Provenzano | VP, Public Affairs - Merchant Advisory Group, Gina Powers | Sr. Director, Assistant Treasurer - Inspire Brands, Inc, Ryan Zupancic | Sr. Manager - The Home Depot, Sarah Arnio | Director of Global Treasury - Walmart, 60 min 30 sec

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Fraud: Trends to Watch by Industry

Presentation: Vikram Dhawan | Vice President and Senior Product Leader - Kount , Wendy Hans | Director, Fraud/Loss Control - AMC Theatres , Jess Paskach | Manager of Sales Enablement - Kount, 44 min 53 sec

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Keynote: So, What’s Next for the U.S. Economy?

Presentation: John Drechny | CEO - Merchant Advisory Group, Wayne Best | Chief Economist - Visa Inc., 62 min 21 sec

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Agile Methodologies

Presentation: Robert Lorenzini | Project Manager, Payment Systems Global Technology - McDonald's Corporation, Rebecca Madden | VP Digital Commerce Solutions Product Innovation, New Products & New Verticals - Fiserv, 57 min 28 sec

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Customer Experience Series: In-Store

Presentation: Susan DeVries | Senior Leader of the US Merchant Relationship Management Team- FIS, Holly Worst | Vice President Retail - Unified Commerce - Adyen, Dana Railsback | Senior Manager of Payment Strategies & In-Store Banking - Giant Eagle, Inc., Laura Felice | Executive Vice President, Chief Financial Officer - BJ’s Wholesale Club, Michael Brundage | Treasury Manager - Inspire Brands, 47 min 10 sec

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Customer Experience Series: Online

Presentation: Steve Klebe | Payments Performance Team - Stripe, Lauren Sickles | Payment Performance Strategists - Stripe, Brad Lindenberg | Co-founder and Co-chief Executive Officer - Zip Co Limited , John Willim | Assistant Treasurer and Director of Banking - Guidewell, 43 min 24 sec

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MAG Studio: Fraud and Authentication KPIs

Presentation: Beth Provenzano | VP, Public Affairs - Merchant Advisory Group, Kris Zanuldin | VP Product Strategy - Forter, Ian Poole | Vice President of Technical Product Management - CardinalCommerce , 29 min 12 sec

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Customer Experience Series: EV Charging Stations: Energy Distribution as a New Payment Platform

Presentation: Don Frieden | President & CEO - P97 Networks, Tristan Attenborough | Managing Director and Head of Corporate Sales - J.P. Morgan, Mike Gade - Boston Consulting Group, Laura Miller | President, J.P. Morgan Merchant Services - J.P. Morgan, Tammy Gasan-Dzhalalova | Head of Americas e-Mobility - Shell, 48 min 30 sec

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MAG Studio: Strategic Partner Engagement

Presentation: Beth Provenzano | VP, Public Affairs - Merchant Advisory Group, Robert Mau | Partner - Oliver Wyman, 23 min 40 sec

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Debit Drives Onward

Presentation: Kelly Haren | Director Payment Services - Walmart, Manish Nathwani | Sr. VP, Product Development - SHAZAM, Lillie Platko | GM, Payment Networks, FIS, David Keenan | Senior Vice President, Card Products - Fiserv, David Schneider | President - PULSE, A Discover Company, 59 min 2 sec

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SIG Leaders Unleashed

Presentation: Eric O'Brien | Vice President, Collaboration and Education - Merchant Advisory Group, Randy Gibbons | Sr Manager Payment Strategy & Risk - Southwest Airlines, Ginger McDonald | The Home Depot, Justin Staskiewicz | Head of Payments & Fraud Prevention - Restaurant Brands International, Kelly Andrus | Head of Payments - EG America, 62 min 27 sec

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Merchant Expert Panel

Presentation: Kristy Cook | Director of Payment Acceptance Technology - Target, Chinmay Gupta | Director of Application Development & BI - EG America, Robert Savage | Director, Tech Engagement - Merchant Advisory Group, John Drechny | CEO - Merchant Advisory Group, Darrell Conn | Executive Director, Finance Operations - Verizon, 65 min 16 sec

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Payments Policy: A Recap of 2021 Activity and What’s to Come in 2022

Presentation: Beth Provenzano | VP, Public Affairs - Merchant Advisory Group, Stephanie Martz | Senior Vice President & General Counsel - National Retail Federation (NRF), Doug Kantor | General Counsel - NACS, 62 min 27 sec

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Improving the Payment Landscape

Presentation: Eric O'Brien | Vice President, Collaboration and Education - Merchant Advisory Group, Trent Addington | Sr. Director, Emerging Payments - Walmart, Ken Grogan | Director Treasury Services - Wakefern Food Corp., Beverly Reilly | Director of Payments - The Home Depot, Lindsey Theiss | Senior Analyst, Fraud and Payments - The Wendy's Company, 63 min 22 sec