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Trauma-Informed Virtual Interviewing

Trauma-Informed Virtual Interviewing
Course Description
Interviewing people who have experienced trauma is never easy, but it is even more difficult in this time of COVID-19 and stay-at-home orders. With most interviews conducted over a computer screen, investigators need to find new approaches to these interviews in order to minimize re-traumatization and get people’s accounts as accurately as possible.

Presented by Keith Rohman and Dr. Brenda Ingram, this webinar will discuss Trauma-Informed Virtual Interviewing (TIVI) and offer tools to help investigators conduct difficult interviews remotely. T9 Mastered’s experts will discuss specific techniques for building rapport, easing witness anxiety, dealing with technical glitches and understanding the unique perspectives needed for interviewing people who may have experienced trauma.
Dr. Brenda Ingram is a licensed clinical social worker who has over 30 years of working in the mental health and education fields specializing in trauma and cultural competence. She is a Clinical Assistant Professor of Psychiatry and Behavioral Health Sciences, USC Keck School of Medicine. She was formerly the Director of Clinical Services for Peace Over Violence, a non-profit that provides prevention and intervention for survivors of interpersonal violence and the Clinical Consultant/Coordinator for the YWCA Sexual Assault Crisis Services Program. She received her BA in psychology from UCLA, her Master of Social Work from California State University, Sacramento and Doctorate of Education from the University of Phoenix. She has been a consultant and trainer for various social service, mental health, criminal justice, law enforcement, and public health organizations on traumatic stress.

Keith Rohman is the founder and president of Public Interest Investigations, Inc., in Los Angeles, a legal investigations firm that has served educational institutions, public-sector employers, corporations, and the legal community since 1984. He has worked as an investigator in both the public and private sectors for more than 30 years. During his career, Keith has been involved in numerous high-profile cases, including investigations involving the torture of prisoners at Abu Ghraib; the role of Blackwater, Inc., in the mass shooting of Iraqi citizens; the Rodney King case; and the enslavement of dozens of Thai workers in an El Monte, California, sweatshop. Keith has also conducted investigations in death penalty cases in California, Utah, Alaska, Arizona, and Washington.
On campuses, Keith has investigated allegations of rape and other sexual assaults under Title IX at several Southern California campuses. He was the principal investigator for attorneys in landmark litigation filed on behalf of service women and men sexually assaulted in the U.S. military. In the workplace, Keith has conducted third-party investigations into allegations of sexual harassment, sexual assault, discrimination, and retaliation for private- and public-sector employers, including school districts and universities. Keith is the past President of the Association of Workplace Investigators (AWI), a professional membership association for attorneys, human resource professionals, private investigators, and others who conduct or manage workplace investigations. Additionally, Keith is an Adjunct Professor of Law at Loyola Law School, where he teaches fact investigation. Previously, he was appointed by the L.A. County Board of Supervisors to the Equity Oversight Panel (EOP) of the Los Angeles Sheriff’s Department, a civilian oversight board that oversees Internal Affairs investigations. Keith has appeared as a guest on “CNN” and “Good Morning, America” and has been quoted in The New Yorker, Newsweek, and the Los Angeles Times. His articles have appeared in the Cardozo Law Review (Keith Rohman, Diagnosing and Analyzing Flawed Investigations: Abu Ghraib as a Case Study, 2009 Cardozo L. Rev. de novo 96), Los Angeles Daily Journal and the Daily News.
While this webinar focuses on Title IX interviews, it will benefit anyone who conducts interviews of people who have experienced trauma.
1 Hour
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