This is an interactive panel discussion on the challenges of ensuring that improvements in the plant truly make a recognized difference to the overall business. Julie Fraser will present the MESA Metrics research results for the first time, even before the official report is published. Then, experienced manufacturing professionals working metrics issues will participate in a panel discussion with audience interaction. Attendees will have the opportunity to discuss challenges and approaches for performance metrics, how to work to ensure business and operations metrics are aligned, and information systems support for performance improvement. This session will help attendees make the case for upgraded practices and systems at their business by providing them with examples, insights and industry data.