This
webinar – scheduled for April 30, 2024,
at 1 pm ET (12 pm CT, 11 am MT, 10 am PT) – is eligible for ACMPE and CEU credit, and will be made available as a recording.
Description
The transformative power of AI is being harnessed to power
better reliability, customer service and cost savings in medical groups
nationwide. With the aid of conversational AI, healthcare providers can achieve
advanced call routing, chat and other self-service capabilities that enhance
patient satisfaction while boosting efficiency by automating manual processes.
Join us for this presentation featuring case study examples on bringing
together voice, video and more than 20 digital channels and messaging apps into
a unified experience for your patients and improved capture of patient
information and dashboards to monitor performance.
Learning Objectives
This 60-minute webinar will provide you with the knowledge to:
- Outline the communication channels needed to manage patient communications in your contact center
- Examine real-world results of conversational AI used in medical groups and health systems today
- Breakdown the potential for savings, improved customer satisfaction and efficiency from the automation of manual work
For detailed continuing education credit information, click here.
Speaker
John Poli
Healthcare Industry Principal, RingCentral
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Terms of registration: By registering for a complimentary sponsored educational webinar, participants understand that their contact information, excluding phone numbers, will be shared with the specific sponsor. Please reference their website’s privacy policy.
