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Finding the Formula for Effective Denials Management

Description

Description
Healthcare providers have seen a steadily rising tide of claim denials in recent years, posing a daunting challenge that results in many denials never being reworked. In this presentation, industry experts will review the current denial trends for revenue cycle managers and detail a balanced, proactive approach to denials management that incorporates the right technology, processes and people to drive positive outcomes. The speakers will explore a case study of effectively leveraging technology and services in a hospital to successfully reduce denials by 30%.

Learning Objectives
This 60-minute webinar will provide you with the knowledge to:

  • Discover the root cause of rising denials and common methodologies used in denials management
  • Use denials management technologies that are well-suited to specific organizational needs
  • Apply a denials management strategy that incorporates the right technology, process and professional staff

Contributors

  • Jennifer Hannah

    Service Line Leader, Cognizant Revenue Cycle Management, Complex Denials

    Jennifer Hannah has more than 25 years of experience in healthcare revenue cycle. She has supported large hospital systems, private practices and hospital-based physicians in specialties such as dialysis, pain management and ophthalmology. At Cognizant, she leads the billing services and denials management teams for revenue cycle. Prior to joining Cognizant, Jennifer served as a vice president of revenue cycle, working in areas such as denials, AR follow up and underpayments. Jennifer’s expertise in financial reporting and cash collections has resulted in lower AR days and higher revenue for her many clients.

  • Andrew Frost

    Product Manager, Trizetto Provider Solutions, Claims Status

    Andrew Frost serves as Product Manager overseeing Cognizant’s TriZetto Provider Solutions’ Denials and Contract Management suite, designed to help clients with issues relating to preventing, managing and recouping payments for denials and contract underpayments. With more than 30 years in the healthcare IT industry, he has experience spanning product management, account management and sales. Prior to joining Cognizant, he spent time at Change Healthcare, GE Healthcare and IDX Systems. Andrew holds a bachelor’s degree from Union College and an MBA from Boston University.



July 9, 2024
Tue 1:00 PM EDT

Duration 1H 0M

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