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Developing Performance Measurement and Management Plans that Make Sense

Developing Performance Measurement and Management Plans that Make Sense
A Recorded Webinar
Recorded on Wednesday, December 14, 2022

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Description
In 2020, CARF International revised the standards for performance measurement and management and performance improvement in their entirety. The Joint Commission also requires performance improvement as part of their accreditation process. Most organizations have been unable to create performance measurement and management plans that would actually work for their organization. This webinar will break down these standards in a way that make sense to organizational leadership.
Learning Objectives
  • The participant will be able to name at least three benefits of data collection and analysis.
  • The participant will be able to develop two performance improvement goals based on data.
  • The participant will be able to create a performance measurement and management plan that makes sense.

Presenters
Melinda Drake, LCSW, LISW-CP/AP

Melinda Drake, LCSW, LISW-CP/AP, joined MFI Recovery as the Chief Executive Officer in December 2018. She has more than 20 years of experience as a social worker clinician, program director, clinical director, executive director and CEO. Throughout her career, she has always served others with compassion and care. Trained in trauma-focused CBT, EMDR and certified in brainspotting, Drake is committed to bringing evidenced-based and cutting-edge treatment to MFI. She is a licensed clinical social Worker in California, New York and Hawaii and is a licensed independent social worker for clinical practice and advanced practice in South Carolina. A lifelong learner, Drake earned her Master's in social work in 1997, Doctorate degree in business administration in 2000 and master’s degree in computer resources and information management in 2003.

Content Level
Intermediate
Intermediate level courses provide information that builds on knowledge practitioners with some experience already have. These courses focus on skill-building or adding knowledge, possibly following a brief overview of basic information, and involve using information in concrete situations and understanding the underlying structure of the material.
Interactivity
Polls and Q&A.

Price
Education is FREE to all professionals.
Earn 1 Continuing Education Hour (CE)
To earn a CE Certificate for viewing this webinar, you must view the webinar in its entirety, pass the CE quiz, and complete the online survey evaluation.

  1. Upon completing the webinar, you will have access to the CE quiz within the course you are taking. Find the CE quiz and click “purchase.” NAADAC members will be prompted to register for the CE quiz for free, while non-members will be prompted to pay a $15 processing fee to access the quiz.
  2. A score of 80% or higher is required to pass the CE quiz and access your CE certificate. You have 10 opportunities to pass the quiz. If you are unable to pass the quiz in the allocated number of tries, then you must retake the course.
  3. Upon passing the CE quiz, you will be required to complete the survey evaluation for the course. Once that is completed, your CE certificate will be immediately available to print. All certificates will be stored in the NAADAC Education Center under your profile name. Click here for instructions on how to access your CE certificates.

Click here for a complete list of organizations who approve NAADAC to provide continuing education hours.

This webinar is eligible for ASWB ACE CE hours. Click  here for NAADAC Social Worker certificate instructions.

This course meets the qualifications for one (1) hour of continuing education credit for LMFTs, LCSWs, LPCCs, and/or LEPs as required by the California Board of Behavioral Sciences.

Who Should Attend
Addiction professionals, employee assistance professionals, social workers, mental health counselors, professional counselors, psychologists, and other helping professionals that are interested in learning about addiction-related matters.
Accessibility
Live closed captioning is available and the captioning capabilities are in compliance with the practices defined in Worldwide Web Consortium’s (W3C) Web Content Accessibility Guidelines (WCAG) and Section 508 of the Rehabilitation Act. In addition, transcripts are available for on-demand webinars recorded on and after March 27, 2019.

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This presentation is for individual use only and may not be reproduced without permission from NAADAC.

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