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Cross-Canada Check-up: Fall 2024 Challenges (& Opportunities!) for Ancillary Services

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Description

The Cross-Canada Check-up webinar provides a platform for Canadian ancillary service professionals to discuss critical issues affecting their operations this September. Through breakout discussions, participants will explore key topics shaping ancillary services, including enrollment challenges, financial pressures, and emerging opportunities amidst the uncertainties of September.

Topics Covered:

  1. International student enrollment caps and PAL implementation delays
  2. International Housing needs and new provincial requirements
  3. Addressing Declining Textbook Sales
  4. Financial Strategies and Cost Containment
  5. Exploring New Business Models - Outsourcing
  6. Navigating Financial Obligations to the University
Session Objective: Foster information sharing and collaboration among Canadian ancillary service professionals to navigate the uncertainty of September 2024 and seize growth opportunities in their institutions.

Conclusion: Don't miss this vital dialogue on challenges and opportunities in Canadian ancillary services. By leveraging our collective expertise, we can chart a path to resilience and success in supporting institutions and students.

Contributors

  • Mark McLaughlin

    Chief Commercial Services Officer
    Simon Fraser University

    Mark McLaughlin, CPA CA, holds the position of Chief Commercial Services Officer at Simon Fraser University in Vancouver, Canada. In this role, he oversees a diverse portfolio that includes Food Services, the Bookstore & Spirit Shop, Meeting, Event & Conference Services,Parking & Sustainable Mobility, Document Solutions, Campus Vibrancy, and, most recently, Esports. He reports directly to the Vice-President of Finance & Administration at the University. Mark's focus is on enhancing the overall student and campus experience while driving salesgrowth. He is recognized for his dedication to sustainability initiatives and has recently rekindledhis passion for the world of gaming.

  • Hosham Alimorad

    Director, Information Technology, Housing & Ancillary Services
    Western University

    Hosham Alimorad (MBA), Director of IT for Housing & Ancillary Services
    at Western University has over two decades of strategic leadership in
    information systems and technology across higher education and the
    private sector. Hosham’s expertise lies in aligning IT initiatives with
    business objectives to drive efficiency and growth; excelling in risk
    management, particularly in ensuring security and business continuity
    while managing large-scale projects. Hosham’s ability to foster cross-
    campus collaboration and leverage innovative technologies has
    consistently resulted in beneficial partnerships and the advancement of
    institutional goals.

  • Mathieu Laperle

    Senior Director, Student Housing and Hospitality Services
    Mcgill University

    Mathieu is an accomplished senior executive and leader with a proven track record in the higher education, culture, and hospitality industries. In his role as the Senior Director of Student Housing and Hospitality Services, Mathieu Laperle oversees various crucial aspects, including Student Housing,Residence Life, Food and Dining Services, Summer Accommodations and Conferences, Bookstore (LeJames), Faculty Club, and the OneCard Program. His responsibilities encompass the delivery of services and the formulation of the strategic direction for these areas. Mathieu's educational background includes a Bachelor’s degree in Administration from HEC Montréal, aMaster’s degree in Public Administration from ENAP, and a Hotel Management Degree from ITHQ. He also completed an Advanced Management Program from the MIT Sloan School of Management. Additionally, Mathieu actively contributes to non-profit organizations by volunteering on their boards of directors.

  • Dave Smith

    Director of Retail Services
    Fanshawe College

    Dave Smith is the Director of Retail at Fanshawe College in London, Ontario, where he has dedicated nearly 23 years to fostering student success and enhancing the overall student experience. Prior to his tenure at Fanshawe, Dave spent 15 years at Coca-Cola Canada, where he honed his skills in Sales and Marketing. With a career spanning over three decades, Dave brings a wealth of expertise in consumer engagement and brand strategy to his role at Fanshawe. His commitment to continuous learning is evidenced by his MBA and degree in Kinesiology, which showcase his multifaceted interests and diverse skill set. Outside of his professional endeavors, Dave is an avid sports enthusiast, with a particular passion for golf. His dedication to both his career and personal interests reflects his unwavering commitment to excellence in all aspects of his life. Dave is happily married and a proud father of three grown children. He cherishes spending timewith his family, which has expanded to include four grandchildren, further enriching his life withlove and joy.

  • Tom Watt

    Food & Vending Services
    York University

May 2, 2024
Thu 1:00 PM EDT

Duration 1H 0M

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