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06. Role of Legal in Crisis Management and Communication

  • A crisis tests the character (and often the competence) of an institution and its leaders. Higher education crises include: sexual harassment or abuse cases; racial and other bias allegations; tragic accidents or shootings; campus unrest; Greek life incidents; enrollment/admissions crimes; financial misconduct; foreign gifts, contracts, and espionage claims; discredited leaders, professors and donors; First Amendment issues; and athletic scandals.
  • Leading experts will address hypothetical scenarios based on real world crises to show examples of common pitfalls and best practices. They will provide practical advice on the essential elements of crisis management: gaining a full appreciation of the causes and consequences of a situation and responding with integrity.
  • Key topics will include: characteristics of effective communications with internal constituencies, as well as media and other interested parties (e.g., victims, law enforcement, elected officials, community members); navigating crises in the age of digital media and rapid escalation; counsel's involvement in proactively planning for and supporting crisis response (including calibrating legal/risk-management considerations alongside other critical values, such as transparency); and building and supporting crisis response teams.

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