Please note that access to this course expires 60 days after purchase.
International education managers are tasked with thinking strategically to meet organization-wide expectations while sustaining a customer-centric office environment.Managers can assess their office structure through three key priorities: data collection and analysis; evaluation of staffing models; and staff engagement and development.
By addressing these priorities, managers can create a staffing model that meets their defined objectives and ensures staff performs with a high level of knowledge and with established backup support mechanisms for when unexpected situations arise.
This NAFSA e-Learning Seminar will explore various approaches to office staffing structures and how managers can evaluate the model currently used in their office.
Objectives:
- After attending this NAFSA e-Learning Seminar, participants will be able to:
- Use data to structure a staffing model that meets the needs of the office, its customers, and improves services;
- Analyze how managers can design or revamp their chosen office model and how to evaluate if it’s working; and
- Identify staff retention practices that incorporate professional development for different career stages.