Instructor: April Benson
Total time: 89 minutes
CEUs: 1.5
Conference Year: 2015
Course Description
Feeling frustrated in your attempts to help compulsive buying clients? Want to feel more competent and confident with them? This workshop will give you the tools! During our time together, I'll provide you with all the information you need to effectively help your overshopping clients. You'll learn what compulsive buying is, how to assess if a client is a compulsive buyer as well as how, when, and whether to intervene with an overshopping client. We'll talk about typical reactions that compulsive buyers evoke in us and general principles regarding intervention. You'll learn specific tools, techniques, and strategies that you can use immediately. I'll also address how to determine if a client needs additional targeted help, and where to find those resources.
Learning Objectives
1. Define compulsive buying, and be able to identify and assess it.
2. Determine when, whether, and how to intervene with a compulsive buying client.
3. Use several highly effective techniques with compulsive buying clients.
4. Evaluate whether a client who buys compulsively needs additional professional help.
5. Help clients to access a variety of relevant resources.
2. Determine when, whether, and how to intervene with a compulsive buying client.
3. Use several highly effective techniques with compulsive buying clients.
4. Evaluate whether a client who buys compulsively needs additional professional help.
5. Help clients to access a variety of relevant resources.
Code Words
Please be sure to listen for and record the code words given during the presentation. The instructor will explicitly verbalize code words periodically throughout the class (i.e. "The first code word is...") Note: Not all instructors give code words. If you do not hear any, please indicate "none given" on the course evaluation.