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L2-208 Residential Needs Assessment and Action Plan

3 Course items

This course covers the "whys" and "how" of conducting a needs assessment, from the in-home consultation to constructing an action plan. A needs assessment is a systematic review of your client's current organizational situation and discussion of desired results. New and veteran organizers will learn the importance of conducting this assessment as a critical first step in successful client/organizer relationships. Participants will also learn useful skills and communication and presentation techniques. Additionally, discussion will be held on different types of assessment methods and possible compensation strategies.