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OD2-208 Residential Needs Assessment and Action Plan

Course Description
This course covers the "whys" and "how" of conducting a needs assessment, from the in-home consultation to constructing an action plan. A needs assessment is a systematic review of your client's current organizational situation and discussion of desired results. New and veteran organizers will learn the importance of conducting this assessment as a critical first step in successful client/organizer relationships. Participants will also learn useful skills and communication and presentation techniques. Additionally, discussion will be held on different types of assessment methods and possible compensation strategies.

Learning Objectives

1. Convey the importance of needs assessments to clients.
2. Identify diagnostic areas every assessment should cover.
3. Determine how to charge for the assessment process. 
4. Assess the use of forms and tools to complete an assessment and action plan, including the possibility of purchasing forms.
5. Apply multiple skills to conduct a successful assessment.
6. Suggest additional organizing services when appropriate.
7. Identify organizer limitations and offer client additional/ alternative resources, if necessary.
8. Initiate successful client followup.    

Instructor: Mindy Godding 
Total Time: 4 hours 
CEUs:
 4.0
Code Words
Please be sure to listen for and record the code words given during the presentation. The instructor will explicitly verbalize code words periodically throughout the class (i.e. "The first code word is...") Note: Not all instructors give code words. If you do not hear any, please indicate "none given" on the course evaluation.