Skip to main content

CR 1-115 Eliminate Email Overwhelm for You and Your Clients

Instructors: Jennifer Stewart 
Total Time: 80 minutes
CEUs: 1.5
Conference Year: 2017

Course Description
Those two little words – Email Overwhelm – create a pit in most of our stomachs, because we can relate to the sinking feeling of an overloaded inbox. The goal of this breakout session is to eliminate that sinking feeling. Here's How: First we'll talk about email folders. You will learn how the use of folders can be helpful or harmful, depending on how your brain works. We'll discuss multiple options with and without using folders. Next you will discover what filters are and how creating them can save hours of time each week. We'll have examples from multiple email programs, from Gmail to Outlook to Apple Mail. After that, we'll identify ways to be more productive with the time you and your clients spend processing email. Throughout the session, you will discover ways to maintain an organized inbox, and you will uncover the secrets to teaching clients to eliminate their email overwhelm. You will hear real-life examples from my experiences with clients to learn what works.

Learning Objectives
1. Learn the advantages and disadvantages of email folders.
2. Identify ways to be more productive with the time you and your clients spend processing email.
3. Identify ways to maintain an organized inbox.

Code Words
Please be sure to listen for and record the code words given during the presentation. The instructor will explicitly verbalize code words periodically throughout the class (i.e. "The first code word is...") Note: Not all instructors give code words. If you do not hear any, please indicate "none given" on the course evaluation.