Technology makes our lives more productive, yet we seem to be moving farther away from personalized, customer service. Technology is evolving so fast that it’s difficult to comprehend the impact it has on everything. In an overly connected world, it’s easy to accidentally say or do the wrong thing. Unfortunately, missteps in business can lead
to serious consequences. This webinar explores the many ways in which we interact with our leads, our clients, our network and colleagues, and incorporate the best lessons that Etiquette Expert, Jacqueline Whitmore, has to offer us and our brands!
In this webinar, we discuss:
- The do’s and don’ts when it comes to e-mail communication.
- Texting rules of the road, including how to set and manage digital boundaries with our clients!
- Managing our Social Media, paying attention to why digital etiquette is so critical to our brands.
- Kathy Vines, CPO®
- Jacqueline Whitmore