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Personal Information Management (PIM) in Practice: A NAPO Research Project

For two years, NAPO’s Information and Research Committee partnered with Dr. William Jones, Research Associate Professor Emeritus in the Information School at the University of Washington, to review the experience and practices of several NAPO specialists in Personal Information Management (PIM). The research targeted the following questions:

  • How can we make the management of information easier for clients?
  • How can we better approach our work with clients?
  • Do clients fall under certain “categories” or “profiles”?
  • Can we utilize past experiences and expertise of NAPO members to develop structures, practices, and guidelines?
  • How can we better pool and share our collective experience and expertise to get more of a "running start" with new clients?"
In this class, Dr. Jones and Lori Vande Krol, the NAPO Project Lead, provide the background and motivation for this valuable partnership, explain the process used to gather and analyze information from the participants, and introduce the valuable tools resulting from the research project.
Goals and Objectives:
  1. Share the results of the NAPO IRC Personal Information Management research project.
  2. Introduce new tools that NAPO members can use to approach their clients with Personal Information Management needs.
  3. Teach successful research methodology that may be utilized in future research – within NAPO and/or your own business.
  4. Create awareness in NAPO members of valuable research opportunities and partnerships.

Presenters & Researchers: 
  • Lori Vande Krol
  • Dr. William Jones, Ph.D