The topic of accountability is especially
important during times of disruption, like the COVID-19 pandemic.
Expectations about safety and service have changed. Anxiety and stress have
impacted most workplace cultures. This webinar will help you understand how
creating a culture of accountability can help you increase positive outcomes in
client service and business operations.
This webinar will:
- Define accountability
- Consider obstacles that prevent it from happening consistently
- Explore the value of personal accountability
- Introduce a framework for creating a culture of accountability