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How to Engage Vertafore Support - 2014

Understanding how to best engage Vertafore Support is key to having your issues resolved in a timely manner. In this session, you will learn about the newest My Vertafore tools and best practices for logging a ticket effectively. Resolve your issues quickly and understand how to help Vertafore help you! Discover how useful NCOM (NetVU Community) can be to get your questions answered and learn to participate in the PERS (Product Enhancement Request System) process for future enhancements.