To register yourself as a student, click the purchase button below. If you are registering a new employee or other staff member, use this PURCHASE ORDER and we'll take care of the rest!
AMS360 CSR New Hire Training Path
Welcome to NetVU University’s AMS360 CSR New Hire Training Path. The training path is a recommended curriculum for anyone new to the insurance industry or the AMS360 management system. If you have some experience in AMS360 and are seeking to expand your knowledge or if you have knowledge of another agency management system, the first step is to discuss the training path with your manager.
Course Materials
This course will include both a Learner's Guide& Manager's Guide. Also includes step-by-step procedures (job aids), a curated video library for visual learners, and Knowledge Check Activities. You will have access to the course up to 4 months following the purchase.
The Training Path Structure
• Lesson 1: Navigation (1hr 37min)
• Lesson 2: Adding Customers and Adding Policies (2hrs 19 min)
• Lesson 3: Activities and Suspense (8min)
• Lesson 4: eForms (43min)
• Lesson 5: Policy Management (56 min)
• Lesson 6: Proof of Insurance (1hr 32min)
• Lesson 7: Renewals (1hr)
• Lesson 8: Form Letters (1hr)
• Lesson 9: Claims (1hr)
• Lesson 10: Invoicing (8 min)
• Final Knowledge Check Activity (3hrs)
Duration: 13 Course Hours
Self-Paced: Complete the course at your own speed.
***PLEASE READ***
To register yourself as a student, click the purchase button below. If you are registering a new employee or other staff member, use this PURCHASE ORDER and we'll take care of the rest!