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Renal Services Exchange Virtual Workshop Series

Boost Patient Engagement with ICH-CAHPS
Presented by Palmarius Consulting

Program Objectives:

  • Emphasize the leadership accountability and clear communication at the facilities in relation to patient experience
  • Administrators be able to implement a well-defined CAHPS program – identify gaps in current process, apply appropriate strategies, and be able to measure the success of the new program
  • Coach administrators on use of right measures to identify issues and decision making

What's Included?

  • Access to the four part live series
  • Access to content on-demand, after the live webinar dates
  • Unlimited access to presenters and coaches during series (March - May 2019)
  • A one-on-one phone coaching session with Palmarius Consulting to brainstorm facility specific challenges and opportunities as it relates to the process of implementation of strategies discussed during series.

What Does it Cost?
  • $350 NRAA Members
  • $450 Non-NRAA Members

For More Information on this series, please click here