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Part Four: Quality Management to Improve Patient Engagement and Experience



  • Naveena Reddy, MBA, MS, RD
  • Charles Coe, MSN, HCSM, RN, CNN

Learning objectives:
  • Identify areas of patient engagement in quality management processes
  • Describe the concept of Quality Paradigm
  • Demonstrate ways to improve staff accountability in engaging patients

Tools Provided:
  • The Quality Paradigm worksheet

April 25, 2019
Thu 1:00 PM EDT

Duration 1H 0M

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