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Workers Compensation and the Changing Nature of Work for Remote and On-Site Employees


With the changing nature of remote work comes new safety and claim considerations – and now is the time for employers to adjust their workforce safety plans. What do you need to be aware of, and how can you get ahead of new types of injuries?
Join panelists Rich Ives from our third-party claim administrator business Constitution State Services, Chris Hayes from Risk Control and Les Samsel from RMIS Consulting Group to learn how to identify remote working health and safety risks by analyzing your own claim data, proactively address potential issues, and develop procedures to help protect other employees going forward. By understanding your new exposures, you can develop practices to help protect employees and maintain productivity – whether workers are remote or in the office – while reducing the potential for costly workers compensation claims.

You will learn:

  • How to use claim data to help identify remote working health and safety risks
  • How to proactively address potential issues related to remote working
  • How you can develop practices to help protect your employees from new risks while maintaining productivity


  • Rich Ives

    Rich Ives is Vice President of Workers Compensation Claims at Constitution State Services. As the leader of the Workers Compensation Claim team, Rich steers transformational change focused on organizational automation and the development of industry‑leading predictive modeling and analytics. Rich brings more than 15 years of experience transforming organizational performance and driving innovation and delivery of competitive consumer products, primarily in the insurance industry.

  • Chris Hayes

    Chris Hayes is the 2nd Vice President of Auto and Workers Compensation Risk Control. He oversees risk assessment strategies, development of service strategies for insureds, and training staff on the essentials of safety and risk assessment. Since joining Travelers in 2001, he has worked as a Northland Transportation Specialist, National Account Consultant, and Regional Training Specialist, and Transportation Technical Director.

  • Les Samsel

    Leszek (Les) Samsel is Senior Director - Risk Management Information Services. Les has been with Travelers since 1998 and leads the RMIS Consulting Group, which is comprised of 35 Information Consultants strategically placed across 8 offices countrywide. The RMIS Consultants collaborate directly with Travelers customers and are responsible for RMIS product implementation, customer training, and overall RMIS dedicated support. In addition to RMIS product delivery, RMIS staff works closely with customers to offer custom data solutions and assistance in the day to day analysis of loss information. Our comprehensive toolkit within eCarma, allow the RMIS Consultants to help guide customers through traditionally tedious tasks like trending analysis, goal tracking, benchmarking, frequency/severity analysis and more.

  • Louisa Desson

    Louisa Desson is Director & Senior Editor in Enterprise Integrated Marketing, where she leads content marketing efforts for commercial lines. As a former journalist, she develops articles, videos and other content designed to help Travelers customers and prospects protect their employees and build their businesses.

November 12, 2020
Thu 1:00 PM EST

Duration 1H 0M

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