For that reason, the marketplace often treats third party administrators as a commodity. Third party administrators (TPAs) can be seen as claim process workhorses. Give them a task, they get it done. For checking items off the to-do list, they are reliable partners. But is it possible to look to a TPA to be a consultative partner for long term change? Find out from Joel Raedeke, Senior Vice President with Broadspire, how pairing the right tools with the right account executive leadership can help risk managers drive superior outcomes in their claims programs.