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Sponsored by Broadspire, A Crawford Company: How advanced analytical tools can help risk managers drive strategic change


Managing a claim means dealing with a loss that’s already happened, so it makes sense that claims administration can be perceived as a reactive rather than proactive function.

For that reason, the marketplace often treats third party administrators as a commodity. Third party administrators (TPAs) can be seen as claim process workhorses. Give them a task, they get it done. For checking items off­ the to-do list, they are reliable partners. But is it possible to look to a TPA to be a consultative partner for long term change? Find out from Joel Raedeke, Senior Vice President with Broadspire, how pairing the right tools with the right account executive leadership can help risk managers drive superior outcomes in their claims programs.


  • Joel Raedeke, Senior Vice President, Analytics and Technology, Broadspire

    Joel Raedeke is responsible for overseeing the strategy and execution of consultative analytics, data science and technology for Broadspire US.

    Joel has nearly 2 decades of industry experience related to RMIS, data science, IT and business consulting all in support of establishing and strengthening client partnerships. He began his career in the insurance industry in 2001 as a RMIS Analyst at RSKCo CNA. When RSKCo was sold to Broadspire, Joel became a manager of custom reporting, analytic technology and data conversions. In 2008 he took a VP of Analytics position with a major US-based third party administrator. In 2012, Joel rejoined Broadspire and became a Senior Vice President charged with building teams and technology to support Broadspire’s objective to drive continual program improvement for each of its clients. In 2016, Joel was put in charge of all client facing technology for Broadspire. In 2019, in addition to Broadspire’s consultative analytic practice, data science and client facing technology, Joel was asked to oversee all technology for Broadspire US.

    Joel holds a Bachelor’s of Science from the Wheaton College.

  • Mark DeLew, VP, Consultative Analytics, Broadspire

    Mark DeLew oversees the client-facing aspect of the Consultative Analytics Department at Broadspire. Mark has experience in discerning client needs, developing data analytics solutions, and driving initiatives resulting in measurable outcomes such as cost mitigation, efficiency gains, or optimal customer experience. He strives to support any business decision with rigorous data analysis while remaining people-focused. Mark enjoys building teams that deliver meaningful solutions to clients and developing offerings for the risk management industry.

    Mark is located in Chicago, and is passionate about his hometown sports teams and local craft beer.

September 19, 2019
Thu 1:00 PM EDT

Duration 1H 0M

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