CCS Live 2020 - Day 2 | SOCAP

CCS Live 2020 - Day 2

7 Presentations 0 Sections

Wednesday June 17, 2020

Items Included in the Purchase of this Event

Developing an Effective Contact Center Quality Strategy

Presentation: 62 min 8 sec

Leveraging Your Quality Program: Calibration, Collaboration, and Communications

Presentation: 60 min 33 sec

Optimizing the Consumer Experience Through Technology and Best Practices: A Healthcare Story

Presentation: 52 min 58 sec

Knowing Your Why Impacts Your How - Keynote

Presentation: 26 min 34 sec

Ten Talk by Elastic

Presentation: 11 min 50 sec

Round Table Discussion with Business Partners - 2

Presentation: 40 min 19 sec

Round Table Discussion with Business Partners - 3

Presentation: 29 min 57 sec