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Disney and More: Customer Service Models for Our Industry

Companies most skilled in treating customers like kings and queens are often their industry’s leaders. These high-performing organizations provide different products and services, but achieve the same end: producing amazing amounts of goodwill, admiration and long term success. Steadfast dedication to fundamentals of their corporate cultures makes it happen. Your operation can tap into their thinking from this webinar, in which we identify their customer-friendly principles and practices that apply to your service in any textile services market.
Model companies covered:
• Amazon
• Apple
• Disney
• FedEx
• Google
• Land's End
• Ritz-Carlton
• Southwest Airlines
• Zappos