Part of TRSA's Core Curriculum Certificate Program for Managers

TRSA’s Production Management Certificate encourages managers and supervisors to build the skills and competencies necessary for success in their linen, uniform and facility services careers. This program was developed following a TRSA-commissioned study and job analysis of the Production Management roles, responsibilities, tasks, skills and knowledge required of the position that was completed in 2018. TRSA’s Education Committee also provided input on the content. In addition to receiving a certificate of completion after successfully finishing the modules and testing, individuals can also earn six hours of CPE towards the TRSA Certified Professional Laundry Manager (CPLM) designation.

This course consists of six pre-recorded webinars (previously recorded with a live audience) that must be viewed followed by short quizzes after each webinar. Seventy percent of the questions for each quiz must be answered correctly. The course will be saved in "My Classroom," so you can view the webinars within the course at your own pace. However, you must view each webinar in order and take the quiz associated with it before moving ahead in the series. The system will not allow you to skip ahead. To acces a quiz, view the webinar and then click the "Quiz" tab. Upon successfully viewing each webinar and passing all six quizzes, you will have earned the TRSA Production Management Certificate.

The course includes these six webinars, which are approximately 45 to 60 minutes each:

Operations:

• Process Improvement
• Essentials of Supervisor Training and Production Scheduling
• Plant and Production Metrics

Leadership/Management:

• Conflict Resolution for Managers
• Hourly Employee Retention: Tips to Avoid Turnover

Safety:

• Real World Practices for Reducing Workplace Injuries