“Improving Route Performance” is a sequence of three webinars initiated by the TRSA Industrial Services Committee. In each webinar there will be certain topics addressed that will be eye-opening; i.e., how can we all provide a better service, add services and products and make sure that our customers know what we all can offer. The three webinars are

• Uniforms
• Facility Services
• Route Efficiency

This third webinar, hosted on September 15, will focus on the more generic items to get a better profitability for Uniform/Linen Services accounts:

• Increasing efficiency per stop
  • Preparations in the plant for truck loading
  • Ergonomics in the truck / outside the truck
  • Using Mobile Solutions (one-time data entry)
  • RSR’s check-in process (how to increase route time versus data handling)
• Route Stop Analysis
  • Travel Time / Service Time (Total time): route sequence optimizing
  • Revenue / Time
  • Trends in invoice adjustments
  • Over-Use / Under-Use
  • Training to RSR’s for limiting or avoiding adjustments
  • Ride along experience (as management)
  • Avoiding easy waiving of loss charges