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Decoding the Latest Procure to Pay Benchmarks – Know the Secret behind the Leading Procurement Teams

This webcast will decode the findings from the latest Procure-to-Pay Performance Study by The Hackett group. According to the study findings, nearly 90% of companies are planning initiatives to streamline their P2P policies, with customer satisfaction being the leading objective.

Attend this webinar to get insights on how world-class companies perform on key metrics related to transactional procurement as well as how organizations are digitally transforming their procurement function.

Learning Objectives:

  • Ingredients for a fully electronic P2P process
  • Metrics that separate world-class organizations from their peers
  • Impact of digital transformation on procurement

This Webinar Event Includes 1 CEH Certificate, which will be provided to live attendees after the conclusion of the presentation.


Richard Waugh, VP Corporate Development, Zycus
Richard has an extensive background in B2B E-Commerce. He helped launch GE's Trading Process Network (TPN), the first on-line Marketplace for Sourcing and Procurement. He was also Co-Founder of B2eMarkets, one of the first SaaS (Software as a Service) Sourcing Suite providers and later covered the Supply Management market as an Industry Analyst for the Aberdeen Group.

Amy Fong, Purchase-To-Pay Program Leader and SeniorProcurement Advisor – The Hackett Group
Ms. Fong is an Advisor for The Hackett Group’s Procurement Executive Advisory program. She has 19 years of experience in both industry and consulting with a focus on procurement, supply chain and organizational effectiveness. She has considerable experience in managing complex global supply chain partnerships, sourcing, supplier performance & relationship management, outsourcing evaluation and implementation, sourcing and cost improvement for the North American, Asian, and South Pacific markets. Ms. Fong holds an MBA from Vanderbilt University and a BS from Syracuse University