Level: Intermediate
TCM Section(s):
6.4. Forensic Performance Assessment
10.3. Change Management
Venue: 2023 AACE International Conference & Expo
Abstract: Effective construction projects claim management is fast becoming essential. Not only do companies devise different strategies to cope with the claim environment, but the need for clear claim life cycle definition and management approaches and assumptions are being rethought and replaced. Claim management's attention should confront the daily demands of the construction industry and minimize efficiency loss. One of the most important factors in claim management is claim data and information, readily available and properly understood, especially data required for forensic schedule and disruption modeling needs. Construction claims records and information are the mirrors of the claim management performance quality. They not only reflect the status of the claim but also boost forensic analysis work quality control. The endeavor here by introducing new concepts of “claim life cycle, “claim workbook” and “claim data sheet” presents an outline of a new innovative tracking system for claim management during its life cycle from the dispute phase up to the litigation phase. The system stimulates a sustainable approach to define the life cycle of the claim. It manages the claim’s information, streamlines its elements, provides for quick retrieval of facts and intelligence, and describes the key forensic elements correlation at different life-cycle phases.
TCM Section(s):
6.4. Forensic Performance Assessment
10.3. Change Management
Venue: 2023 AACE International Conference & Expo
Abstract: Effective construction projects claim management is fast becoming essential. Not only do companies devise different strategies to cope with the claim environment, but the need for clear claim life cycle definition and management approaches and assumptions are being rethought and replaced. Claim management's attention should confront the daily demands of the construction industry and minimize efficiency loss. One of the most important factors in claim management is claim data and information, readily available and properly understood, especially data required for forensic schedule and disruption modeling needs. Construction claims records and information are the mirrors of the claim management performance quality. They not only reflect the status of the claim but also boost forensic analysis work quality control. The endeavor here by introducing new concepts of “claim life cycle, “claim workbook” and “claim data sheet” presents an outline of a new innovative tracking system for claim management during its life cycle from the dispute phase up to the litigation phase. The system stimulates a sustainable approach to define the life cycle of the claim. It manages the claim’s information, streamlines its elements, provides for quick retrieval of facts and intelligence, and describes the key forensic elements correlation at different life-cycle phases.