In order to improve employee retention in veterinary practices, we must understand the primary drivers of both attrition (the factors driving people away) and retention (the factors that make them want to stay). In other words, it’s not enough to stop pushing people out; we must also create practice “stickiness.” With survey responses from over 14,000 veterinary professionals across all roles, AAHA’s original research goes beyond simply defining the vet med retention challenge by identifying targeted plans to reduce attrition and improve retention. This presentation will outline clear solutions—for the whole team, as well as by role—to help individual practices and our industry at large evolve toward a new standard of 90% employee retention.

Takeaways include:

• Tactics and tools that go beyond reducing attrition by increasing retention & creating practice stickiness
• An understanding of which retention factors are valued most by different team members
• The ability to develop a retention plan based on your practice’s current staffing challenges

AAHA Members: Free
Non-Members: Free