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AEM: Thinking Forward - October 20, 2020

Description

More and more organizations have seen the benefits of adding chatbots to their customer service and marketing arsenals. Bots are helping customers get answers quickly, saving money, generating leads and eliminating calls.  Organizations that have implemented chatbots have seen higher conversion rates on what are normally stagnant web pages.  Chatbots use AI to mine past conversations with buyers, so live chatbots can answer buyer questions. Avatars take this already productive service to the next level and create a real, life-like connection with the customer by combining cutting-edge 3D scanning, motion capture and human behavioral code technologies.

During this session Quantum Capture and other experts will share how you can leverage this AI technology by adding chatbots and avatars to your customer support team for round-the-clock service. Learn why businesses that adopt these approaches will continue to see growth in the future.

Contributors

  • Matt McPherson

    COO
    Quantum Capture

October 20, 2020
Tue 1:00 PM CDT

Duration 1H 30M

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