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Critical Lenses for Disability Services

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Challenging access situations are prevalent in higher education, and it’s tough to know where to turn for advice on the “right” answer. Ask a question on a listserv and get a dozen different answers: someone will quote a court case and OCR Resolution Agreement, another colleague will bring up universal design, and a third will provide an explanation based on systems of power, privilege, and ableism. This is what makes listservs confusing but also wonderful! ADA compliance, universal design, student development theory, and disability studies are not mutually exclusive schools of thought; they are critical lenses to analyze and inform our work. We’ll discuss these “lenses” and share case studies outlining how we can use each in resolving questions of access.

If you missed the live presentation of this webinar, a recording is available for purchase.


  • Jon McGough

    Jon McGough, M.Ed. is Director of the Disability Access Center at Western Washington University and serves as a consultant to Kaiser Permanente School of Medicine. Jon served on the Board of the Coalition for Disability Access in Health Science and Medical Education and is a past President of the Washington Association on Postsecondary Education and Disability. He has over 10 years’ experience in disability resource work in Higher ed. Jon’s adventures in disability services began on a construction crew specializing in custom home modifications for people with disabilities and evolved into a career of disability rights and advocacy work.

  • Mary Gerard

    Mary Gerard, M.Ed. is the Director of Accessibility Resources at Bellingham Technical College. In her previous career, Mary was a Medical Technologist at the University of Michigan Medical Center Flow Cytometry Lab. Mary finished out the 2020 year as past President of the Washington State Disability Support Services Council (DSSC) and is also a past President of the Washington Association on Postsecondary Education and Disability (WAPED). She has over twelve years’ experience in higher education disability education and accommodation provision. Mary’s practice intentionally creates an environment where students with disabilities engage in their disability identity development, enhancing students’ self-efficacy and self-advocacy in college and beyond. She pioneered the BTC Accessibility Team in 2012, a cross-campus constituency of those committed to the work of disability allyship.

April 13, 2021
Tue 3:00 PM EDT

Duration 1H 30M

This live web event has ended.