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Understanding and Developing the Foundation for Sound Accommodation Decisions

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As the student accommodation requests presented to a disability office grow in complexity, disability resource offices need to establish ways to balance individual decision-making with the consistency of process across situations and office personnel. Beyond the internal decisions, identifying when an accommodation in the classroom is reasonable (compared to when it may be a fundamental alteration) is also becoming more complicated in certain situations. The strength of decisions related to reasonable accommodations is based on the foundation that a disability office develops before critical decisions need to be made. This webinar will discuss these essential foundations and how these concepts align with and guide our reasonable accommodation decisions. As the pressures mount from students and even from our campus cultures, it is more important than ever that we do not lose focus on the essentials that guide our work. This webinar will explore considerations for making compliance-oriented decisions when your office operates from a social justice lens.

This is the first of a two-part webinar series to offer strategies for how to design internal systems to meet current accommodation review needs. The second is on November 15. Attendees may attend one or both sessions.


  • Enjie Hall

    Enjie Hall, CRC, LPC, MRC, serves as both the Disability Resource Center at the University of Minnesota, Twin Cities and the system-wide ADA Coordinator. As a disabled individual, Enjie has passionately advocated for civil rights and full participation of disabled people through inclusive design and practices for 25 years. Enjie previously worked in the disability office at The University of Toledo serving as director and ADA/Rehabilitation Act Compliance Officer, and prior to that, worked in the disability office at The Ohio State University. She served as a director at large on the AHEAD national board from 2018 to 2022 and was a past co-chair for the Blind and Low Vision Knowledge and Practice Community. She has actively mentored for the AHEAD Start program for new/er professionals. Enjie has presented locally and nationally on a variety of topics related to disability access, DEI, leadership/influence, digital accessibility and assistive technology, and navigating the interactive process. Enjie was a co-author for a white paper and articles pertaining to navigating and documenting the interactive process; best practices for emotional support animals; and the role of third-party documentation. She is a Certified Rehabilitation Counselor (CRC) as well as a licensed professional Counselor (PC).

  • Adam Meyer

    Adam Meyer is the Director of the Student Accessibility Services at the University of Central Florida. He has past experiences at Eastern Michigan University and at Saint Louis University while serving in this field since 2004. Adam was previously part of a national US Department of Education grant that explored ways in which concepts of social justice could be more regularly and routinely incorporated into the operations of the disability services office. Adam has presented at numerous conferences and multiple other AHEAD and AHEAD affiliate venues on rethinking documentation, social model of disability and office implementation, effective initial student interviews and interactive process facilitation, disability language and various leadership and influence strategies for disability office personnel. Adam served on the Association for Higher Education and Disability (AHEAD) Board of Directors, now serves on the AHEAD external review team for campus program evaluations, and also does consulting and presentations with other disability offices and their campuses.

  • Kristie Orr

    Kristie Orr is the Director of Disability Resources at Texas A&M University. She earned her doctorate in School Psychology from Texas A&M University. She also holds a Master of Education in Counseling, Clinical, and School Psychology from the University of California at Santa Barbara and a Bachelor of Science in Psychology from Texas A&M University. Kristie has worked in various positions in Disability Resources for the last 24 years including Access Coordinator, Assistant Director, and Associate Director before becoming the Director in 2010. Kristie has served on the Board of Directors for the Association on Higher Education and Disability (AHEAD) since 2013 and is a Past President (President 2018-2020). Kristie was appointed to the Texas Governor's Committee on People with Disabilities in March 2020 and serves the state in providing policy recommendations in that capacity. Kristie also consults with other universities including external program reviews for over a dozen disability resource offices across the country.

November 1, 2023
Wed 1:00 PM EDT

Duration 1H 30M

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