Learn from one of the Industry's best, Gary Ross, on how to increase your sales while increasing your rapport with your customers. Speaker Gary Ross will cover topics such as what exactly is upselling, the benefits of it, and examples of upselling in both the hardscaping and other industries.

Presenter: Gary Ross - Director of Sales, Training, & Coaching - Oldcastle APG
Originally Aired Live on January 10, 2019 1pm EASTERN

CE Hours: Eligible for 1 Hour of Continuing Education upon completion of online quiz. Applicable for renewal of Certified Concrete Paver Installer (CPI) certification & Segmental Retaining Wall (SRW) certificate.