Webinar will highlight key trends showcasing how IT systems have improved and
challenged case management (CM) practice over the past decade. The
presenters are part of a research team that has explored a wide variety of
topics by soliciting feedback from hundreds of case managers and other health
professionals. The roundtable discussion will feature how case managers
leverage technology, including CM software applications, to improve
communications with patients, automate care management workflows, promote
transitions of care and reduce readmissions, promote patient engagement, and
track case loads - among other research topics. The discussion will
identify current implementation challenges that can create barriers to
optimizing clinical outcomes and improve efficiency. Don’t miss this
exciting and informative discussion.
- Evaluate how changes in technology use have impacted the case management process.
- Define the tools currently in use that can improve communication and care coordination.
- Describe the challenges, despite technology innovations, that interfere with improved efficiency and clinical outcomes
FREE in celebration of Case Management month!
Garry Carneal, JD, MA: Sponsor and Primary Researcher
Jeff Frater, BSN, RN: HIT Infrastructure Analyst and Author
Mary Beth Newman, MSN, RN, CCM, FCM: Clinical Content Analyst and Author
Pat Stricker, MEd, RN: Research Analyst and Project Coordinator