2026 Virtual Leadership Conference
At the 2nd Annual CMSA Virtual Leadership Conference, the Advanced Leader Track is designed for experienced leaders and executives seeking to elevate their strategic...
Welcome Guest!
We are excited to have you join our community of learners. The Education Resource Library is designed to provide you with a comprehensive and engaging learning experience. Here, you will have access to a wide variety of resources to enhance and extend case management knowledge throughout your career, including live webinars, recorded conference sessions and more extensive courses.
- Scroll down to the My Activities section to access the resources you have purchased/registered for.
- Click on Your Name in the upper-right corner to view your course activity and account details. Here, you can check the status of courses started or completed, download certificates for completed courses, and access upcoming webinars you are registered for.
- Go to the Full Library to search and filter by:
- Topic (i.e. community care, technology)
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Advance Your Case Management Career with Integrated Case Management Training
A limited number of seats are now available to the public in a company-dedicated CMSA Integrated Case Management Training taking place October 19–21. Don't miss this opportunity to strengthen your skills, expand your knowledge, and advance your career in case management.
What You'll Gain:
- Advanced Skills – Enhance your expertise in risk stratification, client engagement, care coordination, and care planning
- Professional Credibility – Build confidence and strengthen your professional portfolio
- Career Growth – Develop the knowledge and competencies needed to make a greater impact and pursue leadership opportunities
Seats are limited and available on a first-come, first-served basis. Register today to take advantage of this unique opportunity and invest in your professional future.
Highlighted Programs
CMSA's Integrated Case Management Training
**Spots Available for Oct. 19-21** CMSA is pleased to provide an integrated case management training program with elements and training activities reflected in the...
CMSA UM Microcredential Application
Apply for the Utilization Management (UM) Microcredential to validate your skills in medical necessity review, documentation, care coordination, and payer–provider...
Scope of Practice for Case Managers
** RN, CCM, SW credits ** The Scope of Practice for Professional Case Managers is a self-paced, online course that provides detailed insights into the roles,...
comMIt: Comprehensive Motivational Interviewing Training for Health Care Professionals
This program is centered around motivational interviewing which is an evidenced based effective method for improving adherence to health behaviors. It was developed...
CMSA Standards of Professional Case Management Practice
** 32 Hrs RN, CCM, SW ** This online course is designed to enhance understanding by expanding on these common principles to deliver a more unified education to...
Recently Added
Elevating Case Management: Reconnect, Recognize, Reignite, Rise Together
This inspiring session will help participants discover and embrace their unique case management Superpowers by Recognizing the value they bring to every patient, team,...
Advocacy in Action: Using Your Story to Influence Healthcare, Policy, and Practice
Case managers see healthcare from a unique vantage point—across settings, systems, and the full patient journey. That perspective makes everyday experiences powerful...
Open House with CMSA Special Interest Groups
Join CMSA’s Special Interest Group (SIG) advisory panels for an Open House! Meet SIG representatives, learn about each group’s focus and current activities, ask...
Case Management Mixer: Where Case Management Happens
Join CMSA President, Jenny Quigley-Stickney, for a fun interactive mixer celebrating the many places case managers make an impact. Connect with colleagues, share where...
Live Sponsor Treasurer Hunt
Join us for a fun, interactive Trivia Treasure Hunt Live Giveaway as we celebrate CM Week together! We’ll take a live look at the Trivia Treasure Hunt, highlight some...
The Evolving Knowledge Base of Professional Case Management: Introducing the New CMSA Core Curriculum
This presentation explores the newly updated CMSA Core Curriculum for Professional Case Management, highlighting important developments in the knowledge, concepts, and...
The Future of Case Management: AI, Ethics, and Human-Centered Care
This course connects emerging AI trends in healthcare to the realities of everyday case management practice, offering a grounded and thought-provoking look at what...
From Volume to Value: Where Value-Based Care Is Going and What It Means for Case Managers
This session will examine where value-based care stands today, the direction federal policy is taking, and what these changes mean for case managers. Using current...
The Other Vital Signs: Reimagining Healthcare Through Social Drivers of Health
This presentation reframes social drivers of health (SDOH) as “the other vital signs” and challenges participants to look beyond identifying and documenting social...
From Symptom to Signal: What the Evidence Says About AI-Supported Patient Engagement in Cancer, Palliative, and Chronic Care
** RN, SW, CCM ** AI is changing how patients engage with their care, but what does the evidence actually tell us about when these tools improve outcomes? This...
PILOT - Understanding Legal, Ethical, and Regulatory Responsibilities
2026 Military/VA/DoD/DHA (MVD) Day - Virtual Event
Today's military and Veteran case managers are expected to coordinate increasingly complex care across multiple healthcare systems while navigating emerging...
Compassionate Communication with Patients and Families in Crisis
** RN, SW, CCM ** Working with patients and their families in healthcare often means supporting individuals during times of crisis. These situations may present in...
Catastrophic Care Coordination: Managing Traumatic Brain and Spinal Cord Injuries across Workers' Compensation and Private Concierge Settings
** RN, CCM ** Traumatic brain injuries (TBI) and spinal cord injuries (SCI) are among the most complex and resource-intensive conditions case managers encounter,...
2026 Virtual Leadership Conference
At the 2nd Annual CMSA Virtual Leadership Conference, the Advanced Leader Track is designed for experienced leaders and executives seeking to elevate their strategic...
Advancing Health Equity: Addressing SDoH and Delivering Whole-Person Care
** 5 hrs RN and CCM; 2 hrs SW - 2023 Conference Presentations. ** This learning series of 5 presentations prepares case managers to address health disparities through...
Innovations in Care for Special Populations: Practical Tools and Strategies
** 5 hrs RN and CCM; 2 hrs SW - 2023 Conference Presentations. ** Focusing on diverse and vulnerable populations, this course highlights innovative interventions,...
Resilience in Practice: Mental Health, Critical Thinking, and Well-Being
** 5 hrs RN and CCM; 2 hrs SW - 2023 Conference Presentations. ** This course equips case managers with tools to support both patient and personal mental health....
Mastering Care Coordination: Systems Thinking and Collaborative Practice
** 5 hrs RN and CCM; 4 hrs SW - 2023 Conference Presentations. ** This course explores the evolving complexity of care coordination and equips case managers with...
The Future of Case Management: Technology, AI, and Emerging Practices
** 5 hrs RN and CCM; 2 hrs SW - 2023 Conference Presentations. ** Explore the rapidly evolving landscape of case management through technology, AI, telehealth, and...
Leading with Impact: Advocacy, Leadership, and Career Advancement
** 5 hrs RN and CCM; 3 hrs SW - 2023 Conference Presentations. ** Explore the rapidly evolving landscape of case management through technology, AI, telehealth, and...
Military / VA / DoD / DHA (MVD) Special Interest Group (SIG)
The quarterly Military / VA / DoD / DHA (MVD) Special Interest Group is a dedicated space for case managers serving Veterans, service members, and their families to...
CMSA UM Microcredential Application
Apply for the Utilization Management (UM) Microcredential to validate your skills in medical necessity review, documentation, care coordination, and payer–provider...
Solventum Partner Resource Page
Resource from CMSA Partner, Solventum View upcoming and past informational webinars.
comMIt Training for WVU
This program is centered around motivational interviewing which is an evidenced based effective method for improving adherence to health behaviors. It was developed...
A Deep Dive into an External Workers' Compensation Case Management Program
** RN, SW, CCM ** The external workers compensation case management program brings in business while driving workplace metrics within the community. Acting as a...
Improving Substance Use Disorder Outcomes Through a Scalable Health Plan-Provider Collaboration
** RN, SW, CCM ** This panel discussion explores a scalable, collaborative model between a health plan and provider organizations designed to improve outcomes for...
Evolving from a Good to a Great Case Manager
** RN, SW, CCM ** What does it mean to be great and good? And why do case managers need to consider being great? Doesn’t a performance review with a superior score...
Improving Hypertension Control in the Black and African American Population
** RN, SW, CCM ** Hypertension remains a leading risk factor for cardiovascular and renal disease, with well-documented disparities in both prevalence and control...
Where Perspectives Meet: Case Managers and Aging Life Care Managers Across the Care Continuum
** RN, SW, CCM, and CMC ** Case managers and aging life care managers work across diverse settings, disciplines, and levels of experience, yet share responsibility...
Managing Emotional Dynamics: Transference and Countertransference in Case Management
** RN, SW, CCM ** This interactive training explores the often-unseen emotional dynamics that influence relationships between patients, families, and case managers....
CMSA Board of Directors - General Session Meeting
Join us for the next CMSA Board of Directors General Session Meeting! CMSA's Board of Directors will lead the meeting. Active CMSA members are able to attend and observe.
Spotlight on Skin Health: Early Recognition and Prevention for Healthcare Teams
** RN, SW, CCM ** This webinar provides an early “Spotlight on Skin Health” designed to help care teams strengthen their role in skin cancer education, address...
Left Ventricular Assist Devices (LVADs): The Good, the Bad and the Ugly
** RN and CCM ** This webinar provides case managers with an in-depth overview of LVAD purpose, types, associated risks, and clinical benefits. Attendees will gain...
From Nursing to Case Management: Adapting a Proven Scale to Understand and Improve the Case Manager Experience
** RN and CCM ** The Practice Environment Scale of the Nursing Work Index (PES-NWI) has been widely used for more than two decades to study the nursing work...
Behavioral Health Special Interest Group (BHSIG) Networking Sessions
Join us for the Behavioral Health Special Interest Group networking session!
Everyday Empowerment: Community Coaching for Successful Transitions
** RN and CCM ** This presentation will detail the need for community support, the design of the service line, and the pilot’s implementation. Preliminary results...
Who We Are, Why It Matters: Strengthening Professional Identity in Case Management
** RN, SW and CCM ** Participants will gain insight into the internal and external factors influencing Professional Identity challenges to its formation, and...
Rural Special Interest Group (RSIG) Networking Sessions
CMSA's Rural SIG Advisory Panel will be on hand to lead the discussion. Topics will be chosen based on responses to the Rural SIG Survey sent to CMSA membership.
CMSA Membership Benefits
CMSA members enjoy exclusive discounts on a wide range of resources, from advanced education to publications rich in case management content. Educational discounts include:
- FREE downloads, including 2022 Standards of Practice for Case Management
- FREE monthly webinars
- FREE access to three professional publications
- FREE access to exclusive CMSA member directory
- FREE access to the CMSA career center
- HUGE discounts on events and programs, including CMSA annual conference, Integrated Case Management program, and Comprehensive Motivational Interviewing training.
