Description
This is an archive version of the original live presentation.
This is for viewing only and no longer has active CEs.
Over two year, hospitals admissions were dominated with patients presenting a primary diagnosis of COVID-19 pneumonia with hypoxia. These patients had an increased risk of readmissions. During today’s session, you will hear how one organization implemented new interventions to decrease return visits by adding closer follow-up upon discharge. They were able to provide earlier follow-up to identify transitions that were not effective and provide a level of care to provide necessary resources.
This organization will share how they were able to support the primary care time while innovatively identifying ways to support patients and reduce readmissions. You will also learn how you can identify processes improvements in your organization and create the data for measuring your outcomes. These helpful tips can help your organization demonstrate process improvement, savings, and justification for case management services.
PRESENTER: Kathleen Parry, BSN, RN, CCM
Read an article by Kathleen Parry about this program, too.
Contributors
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Kathleen Parry, BSN, RN, CCM
Kathleen Parry, RN, BSN, CCM, is a Manager of Complex Case Management at Kaiser Permanente of Washington in Seattle WA. In her position, Kathleen manages the complex case managers for the state of Washington. The case managers work with patients with chronic disease and assist with engaging in their healthcare needs, coordination and navigating the healthcare system.
Prior to her position at Kaiser Permanente, Kathleen was a case manager at Qualis Health in Seattle, where she assisted Medicaid clients with their health care needs. She has extensive Utilization Management experience at Qualis Health, AETNA and Evergreen Hospital Medical Center.
Kathleen's clinical experience is diverse, ranging from psychiatry to general med-surg. She is active in CMSA's local chapter Washington Medical Case Management Association (WMCMA), served as president from 2018-2019. She also served as Member-at-Large from 2009-2011, and President in 2013 on the WMCMA board. She participates as co-chair of the education committee. She currently serves as the WMCMA secretary 2022-2023. Kathy is also the current Inland Northwest CMSA Chapter (Spokane) president, 2020-2024. And, serves as a Director on the CMSA Foundation board.
Kathleen represented Kaiser Permanente as the recipient of the CMSA Foundation's 2022 Practice Improvement Award for Readmission Prevention with Patients diagnosed with COVID discharged with home oxygen. She subsequently authored an article for CMSA Today.
Kathleen received her BSN from McMaster University; her CCM certification in 2006, and the CPUM certification in 2003. She received the "Excellence in Case Management Award" from WMCMA in December, 2010; and was nominated for Case Manager of the Year Award from WMCMA in December, 2011.