RDC phone home! It's a check duplication invasion! Remote Deposit Capture (RDC) participants have increased over the last few years leading to a correlated increase in duplicate checks. So, how can you ward off this unwanted invasion? Join us to find out when you can return a check as a duplicate, what to do when the timeframe has passed, how to respond to a duplicate claim against your institution and what recourse you have utilizing the RDC indemnity. Together we will identify the proper return code and adjustment type to use when handling duplicate checks, examine when it is appropriate to utilize the RDC indemnity and how to make a duplicate check claim. We will also walk-through scenarios to apply what we have learned to determine the appropriate action to take in each scenario. Please Note: The recording of this webinar is included in our NCP Continuing Education Package.