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Evaluation of Teledentistry Programs in the Pre- and Post- COVID-19 Era

2021 IADR/AADR/CADR General Session

The 99th General Session & Exhibition of the IADR was to be held in conjunction with the 50th Annual Meeting of the American Association for Dental Research and the 45th Annual Meeting of the Canadian Association for Dental Research, from July 21-24, 2021 as a Virtual Experience.

The recordings in this library from the meeting are a selection of the science that was to be presented as part of the General Session. These recordings give you the opportunity to participate in the meeting and hear from leading researchers. The recordings include IADR Distinguished Lecture Series speakers, the IADR Academy and symposia from a collection of scientific groups and networks.

This session can be purchased as part of the full meeting recordings within the product bundles

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Session Description 
Emerging technology has enabled movement toward embracing technology to enhance provision of health care and improve patient outcomes. Telehealth and teledentistry are part of this evolution toward embracing technology in healthcare. The wide-spread closure of dental offices during the early months of the COVID-19 led many providers to utilize teledentistry to address urgent care and provide guidance to those needing more routine care. Despite this acceleration of teledentistry during the pandemic, many regulations allowing for expanded telehealth modalities were temporary—allowable during the ‘lock-down period largely through gubernatorial mandates—and have not been sustained. Furthermore, some states do not have regulatory environments supportive of telehealth in any way. Dissemination of research and data about telehealth, particularly during the pandemic, is important to support policy changes and adaptations of provider behavior so that teledentistry can be embraced more fully as a standard modality. This session will present evidence from providers, a large healthcare system, and a teledentistry call-center on the use of teledentistry before and during the COVID-19 pandemic.

Learning Objectives
  • Discuss the role of telehealth in promoting dental care for both prevention and urgent care, as well as challenges and best practices, during the COVID pandemic.
  • Describe a quality improvement framework for the integration of teledentistry into their clinical practice.
  • Understand patients’ perceptions of teledentistry and changing care pathways for patients with teledentistry encounters.
Presentation Date
July 22, 2021

Tamanna Tiwari - Telehealth in the COVID-19 Era: a Strategy for Sustaining Access to Dental Care
Sharity Ludwig - Qualitative and Quantitative Assessment of Implementing a Teledentistry Program in a Large Dental Service Organization
Nigel Matthews - The Rise of Teledentistry in Clinical Practice: an Inevitable Response to a Global Pandemic or a False Dawn?
Caroline McLeod - Patient Experiences of Teledentistry: Research on Attitudes and Outcomes

Sponsoring Groups/Networks
Behavioral, Epidemiologic, and Health Services Research, Oral Health Research, Women in Science Network

CE Credits
1.5 Contact Hours

Financial Interest Disclosure:

Supported By:
DentaQuest Partnership for Oral Health Advancement

Not eligible for individual purchase must purchase as part of a meeting bundle.