About the Webinar
Quality assurance and improvement are essential steps in the ongoing, successful management of credentialing programs. This webinar will present a framework for QA and QI through an example of how an accredited organization successfully implemented a QA and QI project and embraced changes to include: engaging staff in capturing opportunities for corrective and preventive actions; conducting internal and external audits; understanding the purpose of the Management Review Team; and treating your Quality Manual as your organizational guidebook.

Each of the presented pieces of the framework include a real life organizational example that can be adapted to implement in your own organizations

Accessing the Webinar
To access the webinar, click on the presentation below. A PDF of the presentation is included in the Resources tab under the webinar window.

You can view this webinar as many times as you like for 30 days, starting the day of access.

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