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Combat Malicious Behavior, Account Takeover and BOPIS Fraud in the New Normal


As businesses have opened up again and acclimated to the new normal, some old pain points have begun to pop up again. Account takeovers and all variations of financial fraud like chargebacks and returns abuse continue to be on the rise. What tools are industry leading companies deploying today to fight back? In this webinar we’ll learn from experts that have built abuse teams and organizations at companies like Facebook, WePay, Google and Square on how they approach risk, fraud, trust and safety.

Learning Objectives:
• New abuse vectors like buy online pick up in store (BOPIS) abuse.
• How much stolen user credentials from leading retailers cost on the dark web
• Understand how machine learning, rules and analyst tools can work in tandem to create a more robust trust and safety system. 

While everyone is welcome, the webinar will be especially helpful for:

  • Senior Level Architects
  • Product managers/owners
  • Senior Level Engineer (Payment Platforms)
  • Teams responsible for payment platforms
  • Fraud Risk Teams


  • Kevin Lee | Trust and Safety Architect - Sift

    Kevin Lee is driven by building high performing teams and systems to combat malicious behavior. He has worked for the last 15+ years around developing strategies, tools and teams responsible for billions of users and dollars of revenue. Prior to Sift, Kevin worked as a manager at Facebook, Square and Google where he lead various risk, chargeback, spam and trust and safety organizations.

  • Michelle Arguelles | Senior Product Marketing - Sift

    Michelle Arguelles has been solving problems in the payments and fraud space for almost a decade – both on the front lines as a Fraud Analyst at WePay and, now, as a Product Marketing Manager at Sift. She leverages industry experience to develop stories and solutions that help customers achieve their trust and safety goals.