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Welcome to SOCAP International's Learning Portal
  • This is your one-stop location to access essential online courses, educational webinars and conference session recordings—all designed to support the growing professional development needs of customer relationship experts like you!
  • All of the resources in the Learning Portal have been created to be self-paced, which means you can take a training course or download a webinar when it's convenient for you.
  • Best of all, you get targeted, relevant education to help you grow your career as a customer care professional. We hope that you will visit the SOCAP Learning Portal often! Also, be sure to continue to visit the SOCAP Home Page for information on current activities and events.

Get Started

Getting started with the SOCAP Learning Portal is easy. Simply click on: 
  • Events to access webinar recordings or
  • Courses to access on-demand online courses in the top left corner of this page.
  • Review our step-by-step guide to help you navigate and maximize your learning experience.