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Standard Support Hours
Monday-Friday, 8AM-5PM (CT)

2019 Convention Support Hours
Wednesday, August 22 – 8:00AM-9:00PM (CT)
Thursday, August 23 – 8:00AM-10:00PM (CT)
Friday, August 24 – 9:00AM-11:00PM (CT)
Saturday, August 25 - 7:00AM-8:00PM (CT) ** We will be answering support emails this day but please expect longer than average response times.

We will also be monitoring the chat rooms during all live events for your support questions.

Support emails are handled during the above hours only. If you contact support after hours, you can expect a response the following business day. If you contact Support during business hours, the average response time is under 1 hour.

8am-5pm CT Monday through Friday