Speakers:
Annette Watson, RN-BC, CCM, MBA
Charlotte Sortedahl, DNP, MPH, MS, RN, CCM
Jeannie LeDoux, RN, BSN, MBA, CCM, CPHQ, CTT+
Michael Demoratz, Ph.D., LCSW, CCM
Katherine Capps, President of Health2 Resources
Description:
Communicating with patients, administration, stakeholders, and colleagues requires different approaches and styles - communication and professional skills are not a priority focus for most post-graduate healthcare education programs, as such honing these skills requires additional education post-graduation. This pre-conference workshop will focus on developing your professional image and professional skills as a case manager working in complex healthcare environments. The session begins with a panel on communicating effectively within organizations and ends with a session on the latest developments in social media tools and strategies to enhance your professional image while communicating externally with a wider audience. Discuss how to harness the power and avoid the pitfalls of social media.
Learning Outcomes:
- Apply appropriate communication strategies in a variety of settings.
- Develop skills in the use of social media tools to maintain and promote professionalism.
Credit Information:
The Commission for Case Manager Certification (CCMC) is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation.
This program has been pre-approved by The Commission for Case Manager Certification to provide continuing education credit to CCM® board certified case managers. The course is approved for 4 CE contact hour(s). Activity code and Approval number will be awarded on your certificate of completion.
This program has been pre-approved by The Commission to provide continuing education credit to CDMS® board certified disability managers. The course is approved for 4 CE contact hour(s). Activity code and Approval number will be awarded on your certificate of completion.
To earn contact hours/CEs: In order to earn your contact hour(s)/CE, you will have to watch the presentation in its entirety and complete the survey. Once both the presentation and survey are marked as complete, you will receive your Certificate of Completion. If you are a CCM, your CEs will automatically record in your CCMC account.
Disclosures:
All planners and speakers have disclosed that they have no relevant financial relationships or conflicts of interest with commercial interests related directly or indirectly to this educational activity.
Commercial Support or Non-Commercial Sponsorship:
There is no commercial support for this activity. The planners and faculty have no relevant relationships to disclose.
Expiration date: 1/31/2026
